These Terms & Conditions govern your use of the SpaceZuri website and all B2B transactions with our company.
1. General
By using our website or placing an order inquiry, you agree to these Terms & Conditions.
2. Products & Services
- We manufacture and export B2B wooden, metal, and bespoke furniture.
- Product details may vary slightly due to natural materials and handcrafted processes.
- Customization is available for bulk and project orders.
3. Pricing & Quotations
- Prices in quotations are valid for a limited period.
- Taxes, duties, and international charges may apply.
- Pricing varies for custom and large-volume requirements.
4. Payment Terms
Typical payment structure:
- 50% advance to begin production
- 50% before dispatch
Custom terms may be available for long-term B2B clients.
5. Order Confirmation
An order is confirmed only when:
- Advance payment is made
- Technical approvals (drawings, finishes) are finalized
- Production timelines are agreed upon
6. Production Timeline
- Standard orders: 4–8 weeks
- Large/bespoke projects: 8–12+ weeks
Timelines depend on customization and volume.
7. Shipping & Delivery
- We offer EXW, FOB, CIF, and other international shipping terms.
- Transit times may vary by destination.
- SpaceZuri is not liable for delays caused by logistics partners, customs, or unforeseen events.
8. Warranty & Claims
- Manufacturing warranty provided (varies by product).
- Transit damages must be reported within 48 hours with images/videos.
- Natural wood/metal variations are not considered defects.
9. Cancellations & Refunds
- Orders cannot be cancelled after production begins.
- Bespoke/custom-made furniture is non-refundable.
- Refunds are processed only after inspection and approval (when applicable).
10. Intellectual Property
All designs, photos, and content on the website are the property of SpaceZuri. Unauthorized reproduction is prohibited.
11. Limitation of Liability
We are not responsible for:
- Losses due to shipping delays
- Damage caused after delivery
- Misuse, alterations, or natural wear & tear of products
12. Governing Law
These terms are governed by Indian law. Disputes shall fall under the jurisdiction of courts in Haryana, India (or another if you prefer).